Houston Grass Customer Reviews
Here’s the text of an awesome letter we received from one of our Houston Grass customers!
Here’s the text of the letter from Robert L. Swanagan.
Dear Mr. Michael Romine:
Please forgive me for writing this note. But to complete the attached card alone would not do justice to the tremendous service Houston Grass South provided. Before I came to your office I went to your website. It was one of the most informative websites I have ever visited. It was filled with simple answers to all of my questions and helpful hints about how I could complete the task I was about to undertake.
When I walked into your office everyone there made me feel like I was the only customer you had. Friendly smiling faces, great knowledge about your products and services and helpful suggestions about my grass purchase. Your Customer Service was outstanding. I worked in Corporate America for almost 47 years and I have a broad knowledge and experience with Customer Service training. Each member of your staff demonstrated a high level of Customer Service. They could train a lot of businesses in this simple technique that will keep customers coming back to purchase your products and services.
The grass was beautiful, healthy and fresh, just as promised.
Houston Grass South made my purchase an absolutely wonderful experience. The Customer Service was magnificent and I will always do business with you.
/s/ R. L. Swanagan
CEO, Employer Assistance Resources (EAR)
Thank you very much Mr. Swanagan!